Brook Dudley

100 Maple Green, Dudley, DY1 3QZ
 
1,279 reviews

Reviews

Recommend
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Reviews

 
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Review of Dudley - Sexual Health Clinic
26th April 2024


Waited an hour and felt left and ignored. Staff were busy

Suggested improvements
Just dropped a check in... Be with you as soon as... There's water in the fountain...

Experience
Dignity/Respect
Involvement
Information
Staff
Cleanliness
 
Review of Dudley - Sexual Health Clinic
26th April 2024


The staff were very helpful and friendly. Results came through quickly. Very efficient service. I went back for advice and it was given with the utmost kindness and compassion

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
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Staff
Cleanliness
 
Review of Dudley - Sexual Health Clinic
25th April 2024


Becky and Gemma gave great care couldn’t of been made to feel more comfortable

Suggested improvements
N/a

Experience
Dignity/Respect
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Staff
Cleanliness
 
Review of Dudley - Sexual Health Clinic
24th April 2024


The nurse took the time to explain to me about the different contraceptive pills, and how/why some are more appropriate than others depending on the person. I was treated with kindness and respect and the staff were all lovely. I was seen on time and got all my questions answered.

Suggested improvements
N/A

Experience
Dignity/Respect
Involvement
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Staff
Cleanliness
 
Review of Dudley - Sexual Health Clinic
23rd April 2024


Made me feel at ease and explained everything

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
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Staff
Cleanliness
 
Review of Dudley - Sexual Health Clinic
22nd April 2024


Had to wait an hour but staff were friendly and helpful

Suggested improvements
Maybe try and give a rough estimate of waiting time

Experience
Dignity/Respect
Involvement
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Staff
Cleanliness
 
Review of Dudley - Sexual Health Clinic
22nd April 2024


Wonderful staff and treatment

Suggested improvements
Service should be called base on the time they arrive

Experience
Dignity/Respect
Involvement
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Staff
Cleanliness
 
Review of Dudley - Sexual Health Clinic
20th April 2024


Excellent service by excellent staff.

Suggested improvements
It was very busy and I'm sure they could always do with more staff to support this.

Experience
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Review of Dudley - Sexual Health Clinic
19th April 2024


Excellent service received for the replacement of my implant. A faultless service.

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Staff
Cleanliness
 
Review of Dudley - Sexual Health Clinic
18th April 2024


Staff are polite, well mannered and friendly at all times despite doing a tough job.

Suggested improvements
No

Experience
Dignity/Respect
Involvement
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